Client Services Coordinator

Join our dynamic team as a Client Services Coordinator, where you'll be the vital link between our clients and our legal teams. This energetic role offers an exciting opportunity to engage with clients, coordinate marketing efforts, and ensure seamless service delivery across multiple platforms. Your proactive approach and excellent communication skills will drive customer satisfaction and foster long-term partnerships. If you thrive in a multi-faceted role in a consistent environment and are passionate about delivering exceptional service, this position is perfect for you!

Duties:

- Act as the primary point of contact for clients, addressing inquiries promptly and professionally to enhance customer experience

- Support sales initiatives by assisting with onboarding new clients and identifying opportunities for growth

- Collaborate with marketing teams to develop tailored client communications and promotional strategies

- Maintain comprehensive records of client interactions

Experience:

- Proven experience in client service roles within on office environment

- Strong understanding of customer relationship management principles and best practices

- Excellent communication skills with the ability to convey complex information clearly and persuasively

- Experience supporting sales efforts through client engagement and relationship nurturing

- A genuine interest in social media engagement

- Experience in calendar management, managing appointments for multiple locations and multiple attorneys.

This role offers a vibrant environment where your skills in communication will directly impact our clients’ success. We value proactive who are eager to grow their careers in customer-centric roles. Join us in delivering outstanding service that builds lasting relationships!

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person

Submit resumes to LeAnne Wiggins [email protected]