Housekeeping Manager

Ensuring the greatest attention to detail and most importantly the highest standards for the overall cleanliness and maintenance reporting of all managed properties

•Oversee the daily preparation of work schedule for cleaners

•Handle all aspects of cleaner payroll with accuracy and attention to detail

•Ensure completion of housekeeping crew assignments and inspections, maintaining regular number of quality control inspections per month

•Assist in training the team in proper procedures and correct use of equipment/chemicals

•Actively seek and handle guest and colleague feedback, following through on action taken to improve guest and owner satisfaction

•Coordinate Maintenance work orders by relaying all detailed information to the Maintenance department in a timely manner

•Coordinate with Reservations, Maintenance, Property Services and other related departments to coordinate guest service and resolve emerging issues promptly

•Ensure high morale and productivity levels through staff training and development and on-going communications including performance reviews and career development discussions

•Fostering an environment of open communication and creative problem solving

•Ensure a safe work environment is maintained at all times and that all employees are committed to working safely

•Annual budget preparation and adherence