Maintenance Coordinator (Dispatcher)

Key Responsibilities and Accountabilities:

• Coordinate the activities of Maintenance Technicians, Air Filter Technicians, and Housekeeping Staff and keep them highly organized and efficient
• Coordinate, follow up and keep the team and owners up-to-date with the status of vended work
• Utilize our technology systems to properly create, update, and close out work tasks (internal and vendor)
• Clearly and promptly communicate with homeowners and guests about any maintenance issues that may arise
• Partner with the Maintenance, Pool & Spa, and Housekeeping Managers on improving operational effectiveness.
• Investigate owner and/or guest requests for compensation related to services performed
• Regular meetings with management to review expenses and give advice on improving the financial operations of the department
• Other tasks and duties as requested

Skills, Abilities, Special Licenses or Certificates

• Ability to manage the constant flow of work and communicate clearly via email, text, phone, and written word
• Problem-solving using facts and data
• Positive ‘get it done’ attitude

Working Conditions:

• 90% office, 10% in-field work, where working conditions may require working in the extreme cold and/or heat outside for long periods.
• May be required to lift between 25 lbs occasionally.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organizational needs and goals.

Please email resumes to [email protected] for consideration.