Reservations Agent

Employment Opportunity
Job Type: Full Time
Job Location: Kitty Hawk

Vacation Rental Management Company seeks a Reservations Agent for the Kitty Hawk office location. The Reservation Agent position is a front-line representative of the company. This is an entry level position with many different tasks and responsibilities. Here is a sampling of the duties/qualities being sought with this position:

-Ability to report to work on time is mandatory

-Reliable transportation to report to work at our Kitty Hawk office location

-Computer mastery including typing skills and various basic software programs (Outlook, Word, Excel)

-At least a high school education

-Positive attitude with background in customer service with a willingness to learn and excel

-Ability to pass a drug test is a requirement of the position

-Desire to work in a fun and rewarding environment

-Polished phone personality and sales mindset are critical to success

-Direct supervision and accountability on performance

-Maintain and follow up with leads through our lead management software

-Ability to respond to emails from guests and homeowners in an intelligent and thoughtful manner

-Respond to emails with no typographical or grammatical errors

-Reserve vacation rental properties over the phone and extensive follow up with guests

-Continuous preparation of arrivals info for our guests

-Generate work orders for guests experiencing issues at their rental property.

-Organize and maintain information needed for the company to ensure a smooth rental season

-Ability to interact with coworkers in a positive way

-Dress is business casual professional office attire

-Excellent communication skills

Job Type: Full-time

Salary: $13.00 to $14.00 /hour


Please submit resumes to: Rebecca ( or call 252-255-1220

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