Residential Advocate

Employment Opportunity
Job Type: Part Time
Job Location: Manteo

 

Please submit resume or call (252)473-5121 for more information

Essential Duties and Responsibilities

  • Provide safe house services, information and support in a manner that supports empowerment and respecting participant’s right to choose.
  • Flexibility to work shifts that support 24 hours a day, 7 days a week, 365 days a year safe house operation is required.
  • Provide crisis assistance/intervention, support and advocacy.
  • Work directly with the Safe House Manager to implement a structured individual plan of service for each client
  • Support clients in the completion of their individual plan of service and any activities assigned by the Safe House Manager or Program Staff
  • Conduct regular house meetings with residents
  • Maintain a daily schedule in the Safe House
  • Forward and release the crisis line as needed during non-business hours
  • Provide coverage for the crisis line as needed during shift
  • Ensure residents’ daily housekeeping duties are complete and assist with these tasks as needed.
  • Ensure the security and safety of the safe house and its residents, and handle crisis situations appropriately. Report any concerns to supervisor in a timely manner.
  • Perform necessary safe house operations, including client intakes, maintaining a shift log, assisting with meal prep, etc.
  • Answer phone calls, walk-in clients and accept donations during non-business hours.
  • Attend regular staff meetings.
  • Document individual activity in compliance with agency, funding sources guidelines and procedures.
  • Ensure all residents receive and review handbooks and are fully informed and aware of health and safety requirements and guidelines for communal living.
  • Ensure day to day operations occur in compliance with the agency’s health and safety procedures
  • Oversee the inventory of household supplies
  • Other duties as assigned by the Safe House Manager.

Knowledge, Skills and Abilities

  • Commitment to serving the needs of battered women and children.
  • Establish rapport and maintain healthy boundaries with residents
  • Maintain healthy and appropriate boundaries with fellow staff.
  • Ability to interact in a supportive and professional manner with a diverse population.
  • Ability to handle multiple tasks.
  • Ability to work both independently and as a team, with characteristics including initiative, resourcefulness, flexibility, and reliability.
  • Ability to maintain agency standards of confidentiality and professionalism.
  • Demonstrated ability to remain calm, make sound decisions, give clear direction and provide leadership in crisis situations.
  • Well organized, creative, empathetic, and people oriented.

Qualifications

  • High school diploma or equivalent
  • Prefer one year of experience providing direct services
  • Excellent written and oral communication skills
  • Experience in the use of Microsoft Office, email and Internet.
  • Must have current driver’s license and insurance coverage.
  • Pass drug and background check.


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