Vacation Specialist with OTA Focus

Employment Opportunity
Job Type: Full Time
Job Location: Nags Head

Primary responsibilities will be more administrative-focused, including handling OTA-related tasks. Reservations will still be part of the role during the off-season or during slower periods. 

The starting pay for this position will be $17/hour. 

OTA (Online Travel Agency) Responsibilities

  • Manage and monitor listings across OTA platforms such as Airbnb, Vrbo, Booking.com, and Marriott
  • Respond to OTA inquiries and assist with guest communication through third-party platforms
  • Monitor OTA reservations for accuracy, payment status, and policy compliance
  • Assist with resolving OTA-related issues, disputes, and modification requests
  • Review OTA listing quality, photos, amenities, and descriptions for consistency and accuracy

Vacation Specialist Responsibilities

  • Book weekly vacation rentals. This includes phone, email, and live chat duties.
  • Front desk duties, preparing arrival packets, and outbound calling to contact guests.

Summer weekend work is required. No degree necessary. Must have computer literacy, strong work ethic, excellent hospitality skills along with selling skills. Specific job training is provided. Apply here: https://www.resortrealty.com/employment/



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