Operations Team Lead
Employment Opportunity
Job Type: Full Time
Job Location: Kill Devil Hills
Job Location: Kill Devil Hills
Operations Team Lead – Full Time
| 1732 N Croatan Hwy, Kill Devil Hills, NC 27948
As the Operations Team Lead at Belk in Kill Devil Hills, you will be the engine behind the store’s success. You’ll lead the back-of-house team to ensure every piece of merchandise is processed with speed and accuracy, turning shipments into a seamless shopping experience for our coastal community.
What You’ll Do
- Lead the Flow: Coordinate the unloading of trailers and the processing of new merchandise to ensure the sales floor stays fully stocked and customer-ready.
- Team Leadership: Communiate daily goals, lead weekly workload planning meetings, and support the onboarding and training of new associates.
- Inventory Integrity: Lead shortage control and inventory accuracy by managing manifests, product transfers, and damages.
- Operational Excellence: Maintain back-of-house organization, manage store supply orders, and oversee basic facility maintenance like lighting and recycling programs.
- Customer Support: Step in during key coverage periods to provide excellent service and approve select point-of-sale transactions.
What You’ll Need
- Experience: 1+ years of retail experience, with a focus on leadership and customer service.
- Leadership: Ability to work with minimal supervision in a fast-paced, deadline-driven environment.
- Tech Savvy: Comfortable using shipment systems, smart phones, and Windows-based operating systems.
- Physical Ability: Must be able to move around the store, lift up to 40 lbs regularly, and push/pull receiving equipment weighing up to 500 lbs.
- Flexibility: Availability to work a schedule based on business needs, including nights, weekends, and holidays.
Full-Time Benefits & Perks
Belk offers a comprehensive benefits package for full-time associates to support your physical, mental, and financial well-being:
- Health & Wellness: Three medical plan options (including HSA with employer rewards), dental, and vision insurance.
- Financial Security: 401(k) savings plan with a company matching contribution.
- Time Off: Generous Paid Time Off (PTO) for vacations, sick days, and personal time, plus paid parental leave.
- Support: Employee Assistance Program (EAP) for mental health support and professional development training.
- Exclusive Savings: Significant employee discounts on name-brand clothing, shoes, and home goods at Belk.
- Incentives: This position is bonus eligible based on store performance metrics.
Ready to lead the team at the Outer Banks' premier department store?
Apply today through the Belk Careers Portal or visit the store at the Dare Center in Kill Devil Hills.
Apply today through the Belk Careers Portal or visit the store at the Dare Center in Kill Devil Hills.
